Clinical Application Analyst Job at Insight Global, Washington DC

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  • Insight Global
  • Washington DC

Job Description

Duration : 6 month contract to hire

Location : Remote (First 4-6 weeks of training onsite in Bellevue, WA)

Must Haves:

  • 3+ years of experience in end user systems/application support, with an emphasis in the healthcare industry.
  • Experienced supporting clinical applications/clinical systems
  • Strong technical foundation with hands-on experience in network and security architecture, demonstrating ability to work across multiple software applications
  • Exceptional problem-solving skills with proven ability to resolve complex technical issues in a fast-paced healthcare IT environment
  • Previous exposure supporting clinicians (nurses, doctors, etc.)
  • Experience working with Network & Security architecture

Plusses:

  • Experience supporting pharmacy, lab, labor and delivery, or Surgical Processing software/applications

Day to Day:

An employer is looking for a Clinical Application Analyst in the Bellevue, WA area. This analyst will lead smaller and departmental projects and is a technical specialist and consultant during and after application software systems are implemented. Will need to have a thorough understanding of the user's environment and help enable the user to fully maximize administrative, ancillary, nursing, and related clinical and financial systems capabilities to meet the institutional goals of quality patient care, cost containment and operational efficiency. They will oversee implementation and conversion plans & procedures and assist in the development and execution of training plans for all assigned user departments.

Daily responsibilities include but are not limited to:

  • Respond to and resolve IT support tickets regarding clinical systems/applications issues
  • Manage incident and service request ticketing queue for Clinical Application Team.
  • Learn system intricacies through ticket resolution
  • Support specific clinical departments (pharmacy, lab, labor and delivery, & surgical processing department)
  • Participate in on-site training (3 days a week, 1-2 months initial period)
  • Learn multiple clinical applications (potentially 100+ systems)
  • Prepare for potential on-call rotation after initial training period
  • Works with users and IS teams to set up security categories, privileges and sign-on for users.
  • Thoroughly understands user's environment and how application software can be used to increase efficiencies, cost effectiveness and quality care.

Job Tags

Contract work, Remote work, 3 days per week,

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