Customer Service Representative Job at Ramey Insurance Agency, Venice, FL

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  • Ramey Insurance Agency
  • Venice, FL

Job Description

Ramey Insurance is a well-stablished, community focused agency founded in 2002. We are currently seeking a motivated, customer-focused professional to join our team in the capacity of a Customer Service Representative. This position will focus on servicing our Personal Lines clients. The ideal candidate will need to be reliable, detail-oriented, and committed to delivering excellent service while building strong client relationships.

Duties will include:

  • Assist clients with policy inquiries
  • Maintain detailed records of client interactions and transactions
  • Handle inbound/outbound calls and follow-up
  • Deliver exceptional customer service through in-person, phone and email communication
  • Support sales efforts by identifying client needs
  • Collaborate with team members to improve service processes
  • Maintain knowledge of insurance products and industry updates

License/Certification:

  • Must have 4-40 or 20-44 P&C License

Salary & Benefits:

  • Salary from $35K to 48K per year, based on experience
  • Health Insurance paid 100%
  • 401K including matching
  • Paid Time Off
  • Up to 15 paid holidays off
  • Professional Development Assistance

 

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