Job Description

Primary Job Duties: The Human Resources Manager will assist in planning, directing, and coordinating functions of the department, including employee relations, employee on-boarding and orientation, performance management, staff development, and workforce communications. The Human Resources Manager will oversee the daily workflow of the HR department, manage the day-to-day activities, and provide support and leadership to the HR team for all St. Luke entities including St. Luke Health Services, Bishops Commons, St. Francis Commons and St. Luke Corporation. Duties and Responsibilities:

• Provide support, leadership and strategies for the Human Resources functions, including: talent acquisition, on-boarding, benefits and payroll. Review all current HR processes, handbook and CBA policies, and work with the VP of HR to implement appropriate changes for efficiency.
• Build and foster cooperative relationships with other departments, and managers, within the organization to stay informed and abreast of HR issues, new initiatives, and services.
• Work collaboratively with the Employee Health Nurse and department Supervisors to implement and manage a Workers Compensation program including a successful return-to-work program.
• Collaborate with the Director of Recruitment and Employee Engagement to develop recruiting strategies to support the achievement of organizational priorities; develop, and implement programs intended to build engagement and increase employee retention.
• Oversee payroll-processing functions to ensure the timely processing of payroll and provide support to HR Generalist who processes payroll. Serve as backup to payroll as needed.
• Collaborate with HR Generalist and VP of HR to develop short-term and long-term strategies for continuous improvement in payroll functions.
• Conduct exit interviews, track and assess statistics and trends related to staff turnover.
• Assist the VP of HR with disciplinary investigations and the resolution of ongoing employee relations issues.
• Work with the VP of HR to resolve Union concerns and grievances.
• Conduct job analysis and market factor studies, analyzing the data to make recommendations for salary, benefit, and classification adjustments as appropriate.
• Assist in the development and implementation of internal administrative policies and procedures regarding personnel.
• Oversee general Human Resource functions including supervisor and employee training, on-boarding programs and updating personnel manuals, employee handbooks and documents, as necessary.
• Serve as liaison for the VP of HR.
• Other duties as assigned.

• Minimum of 5 years' progressive Human Resources experience, with at least 3 years' experience at the upper management level.
• Bachelor's degree from a regionally accredited institution.
• Experience with Union environment highly preferred.

• Knowledge of and experience across a broad range of human resources disciplines and practices
• Highly effective written and oral communication and presentation skills
• Evidence of outstanding cultural competency and sensitivity to all dimensions of diversity in the workplace
• Extensive knowledge of employment laws and regulations
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Demonstrated extraordinary customer service orientation
• Track record of success in meeting or exceeding established goals
• Human Resources experience in a unionized environment
• Strong proficiency with Microsoft Office products and other software programs
• Excellent listening, interpersonal, communication and problem solving skills.
• Computer proficiency is required: email, internet, database/spreadsheet, word processing, and web conferencing.
• Superior accountability skills and the ability to simultaneously manage several issues/initiatives and customers, while ensuring prompt and effective service.
• The confidence to stress one’s professional perspective and the diplomacy to do so in a collaborative and non-threatening manner.

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