Job Description

Job Title: Human Resources Manager

Location: Houston,Texas Onsite

Duration: Full time

The Human Resources Manager is responsible for managing and overseeing all core HR functions for Sierra Digital Inc., a global IT and SAP consulting organization with onshore and offshore operations. This role ensures effective talent management, HR operations, employee relations, compliance, and workforce governance across the United States and India. The HR Manager acts as a strategic partner to leadership while ensuring consistent application of policies, labor law compliance, and operational excellence.

Qualifications

Education

• Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s preferred)

Experience

• 7+ years of progressive HR experience, preferably within IT services, consulting, or technology organizations

• Experience managing HR operations across multiple geographies (U.S. and India preferred)

• Strong knowledge of U.S. employment laws and familiarity with India labor regulations

Skills & Competencies

• Strong understanding of HR operations, compliance, and employee relations

• Experience with HRIS, payroll systems, and time-tracking tools

• Excellent communication, judgment, and stakeholder management skills

• High level of confidentiality, integrity, and professionalism

• Ability to operate in a fast-paced, project-driven environment

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Work Environment & Expectations

• May require coordination across multiple time zones

• Expected to handle sensitive information with strict confidentiality

• Occasional travel may be required

Key Responsibilities

Talent Acquisition & Workforce Planning

• Manage end-to-end recruitment for employees and contractors across U.S. and India operations

• Partner with delivery, sales, PMO, and leadership teams to forecast staffing needs aligned with project demand and budgets

• Oversee job postings, recruitment vendors, interview coordination, offer issuance, and background verification

• Ensure hiring aligns with approved headcount plans, utilization targets, and rate structures

Employee Onboarding & Offboarding

• Oversee structured onboarding processes including documentation, orientation, system access, and policy acknowledgments

• Ensure execution of offer letters, employment agreements, NDAs, IP assignment agreements, and statutory forms

• Manage offboarding processes including notice period compliance, knowledge transfer tracking, final payroll coordination, and exit documentation

• Coordinate system access revocation and asset recovery in accordance with company policy

HR Operations & Employee Records

• Maintain accurate, confidential, and up-to-date employee records in compliance with data privacy laws

• Track employee classifications (full-time, part-time, contractor; exempt/non-exempt; onshore/offshore)

• Monitor attendance, time tracking, PTO accruals, and leave administration

Compensation, Benefits & Payroll Administration

• Administer compensation programs including base pay, bonuses, commissions, incentives, and premium pay

• Coordinate payroll processing to ensure accurate and timely payment in compliance with applicable laws

• Manage employee benefits programs including health insurance, HSA, 401(k), COBRA.

• Support annual compensation reviews, adjustments, and benchmarking initiatives

Performance Management & Employee Relations

• Support and administer performance management and appraisal processes

• Advise managers on performance improvement plans, disciplinary actions, and corrective measures

• Address employee concerns, grievances, and workplace issues in a professional and compliant manner

• Ensure consistent application of company policies and standards of conduct

Compliance, Legal & Risk Management

• Ensure compliance with applicable U.S. federal and state employment laws and India labor regulations

• Support immigration-related HR processes including I-9 compliance and employment verification

• Maintain audit readiness for client, regulatory, and internal audits (SOC2, government contracts, etc.)

• Partner with legal counsel on employment agreements, terminations, policy interpretation, and risk mitigation

Policies, SOPs & Documentation

• Develop, implement, and update HR policies, employee handbooks, and standard operating procedures

• Communicate policy updates clearly to employees and leadership

• Ensure consistent enforcement of HR policies across all departments and locations

Training, Development & Employee Engagement

• Coordinate mandatory compliance training and professional development programs

• Support leadership development and skills-based training initiatives

• Drive employee engagement, retention strategies, and workforce morale initiatives

• Analyze attrition trends and recommend corrective actions

Vendor & Stakeholder Management

• Manage relationships with recruitment firms, payroll providers, benefits administrators, and background check vendors

• Collaborate with internal stakeholders including COO, CFO, delivery leadership, and legal teams

• Support client-specific HR requirements for project and contract compliance

Reporting & Management Support

• Prepare HR metrics and reports related to headcount, attrition, PTO liabilities, compliance, and workforce trends

• Provide HR data and insights for leadership reviews, board reporting, and M&A due diligence

• Serve as a trusted advisor to leadership on workforce strategy and organizational matters

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