Restaurant Operations Manager Job at DJB Hospitality, Richmond, VA

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  • DJB Hospitality
  • Richmond, VA

Job Description

Restaurant Operations Manager

DJB Hospitality/Franchising

Full-Time | Multi-Unit Restaurant Group

Reports to: Vice President of Operations

DJB Hospitality is a dynamic, fast-growing restaurant group behind innovative concepts such as Sedona Taphouse and NAPA Kitchen & Wine, and other polished casual dining experiences. We are searching for a passionate and results-driven Restaurant Operations Manager to join our leadership team. This role supports our VP of Operations and plays a key part in ensuring our locations deliver exceptional hospitality, operational consistency, and strong financial performance.

Responsibilities
  • Support the VP of Operations in overseeing day-to-day operations across DJB Hospitality concepts and locations.
  • Conduct regular on-site visits to assess service execution, food quality, cleanliness, and team performance.
  • Coach, train, and develop General Managers and leadership teams to maintain DJB’s high standards for hospitality and culture.
  • Monitor financial performance, including labor management, food and beverage cost, and controllable expenses.
  • Partner with GMs to create improvement plans and ensure accountability for results.
  • Ensure proper execution of operational systems, including scheduling, inventory, and POS-related processes.
  • Assist with new restaurant openings, including team training, systems implementation, and opening readiness.
  • Collaborate with DJB’s culinary, HR, training, finance, and marketing departments to support restaurant needs and guest experience initiatives.
  • Uphold compliance with health, sanitation, and safety regulations across all locations.
  • Address escalated guest concerns with professionalism, urgency, and care.
  • Communicate company initiatives clearly and ensure consistent execution across the brand.
Qualifications
  • 3–5+ years of multi-unit restaurant leadership experience in full-service or upscale casual operations.
  • Strong understanding of restaurant operations, systems, and financial management.
  • Proven ability to train, coach, and develop management teams.
  • Excellent communication, organizational, and follow-up skills.
  • Ability to travel to various DJB Hospitality locations; reliable transportation required.
  • Flexibility to work evenings, weekends, and occasional emergencies as needed.
  • Passion for hospitality and a commitment to upholding DJB’s culture and brand standards.
What We Offer
  • Competitive salary and performance-based bonus structure.
  • Health benefits and company perks.
  • Opportunity to grow with an expanding, forward-thinking hospitality group.
  • Hands-on role with significant impact on operational success and guest satisfaction.
  • A collaborative, supportive leadership team committed to excellence.
How to Apply

Please submit your resume along with a brief message sharing why you’re a strong fit for the DJB Hospitality team.

Job Tags

Full time, Casual work, Weekend work, Afternoon shift,

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